Welcoming Kristen Katzman To The Squad (or, The Tale Of The Next Stepper)
“Next-Stepper.” I had never heard these two words used as a compound phrase to describe someone but that is what my colleague Kim Atkinson called Kristen Katzman back in 2002. This took place at the rapidly-growing corporate marketing department of the even more rapidly-growing Cold Stone Creamery chain of restaurants. The unique description came a …
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